About Us - Who are BiYa Hair Elements - 01206 615650

COMPANY AIMS

BiYa Hair Elements® is the first and the only hair brand that specializes in synthetic hair extensions and wigs. we aim to provide the hair industry with a fresh outlook, the realization that synthetic hair can be as good as real human hair. 'Just Like Human Hair' is the praise we often receives from thousands of our satisfied customers.

COMPANY HISTORY

BiYa Hair Elements®. Co-Founded by Billy  BSc. (Hon) MSc (Hon) and Yan BSc. (Hon), two Biomedical scientists-turned entrepreneurs in November 2010.  Research & Development has always been our company's first forte. we always source and develop the most advanced state of the art synthetic material for our products.

OUR PRODUCTS

By always following the latest fashion trends, our products are made to be versatile and adaptive. We have products range from clip in hair extensions, ponytails to fringes, wedding bun collections and a lot more.  We also have a large spectrum of colours, from ordinary pure colours to mixed colours and from hot red to dipdye colours.Dependable quality is one of the keystones of our reputation. We monitor quality at every stage. We maintain daily contact with our suppliers, have visited their premises and inspected each stage of manufacture and reject any product that does not meet our own high standards. The ultimate inspector, of course, is the customer, and we do everything to ensure that you will be delighted and satisfied with any BiYa Hair Elements® products. Our purpose is not to make a sale, but to gain another loyal customer who will remain with us over the years.Our pricing policy, likewise, is geared not toward returning an imposing profit on sales but rather to retaining the loyalty of our long-term customers who recognise that in terms of quality and service, BiYa’s prices are hard to beat.

CUSTOMERS - THE KEY TO OUR SUCCESS

We want dealing with BiYa Hair Elements® to be a pleasure you will want to repeat, and can assure you that dealing with you is a pleasure we look forward to repeating. We regard our customers as an extended family and want to hear from you as often as possible. All queries and questions are dealt with within twenty-four hours by telephone or e-mail; most are handled immediately or same day. We offer a no-quibble refund or replacement service provided that items are returned to us unused.We put quality of service right alongside quality of product in terms of importance.  Remember, that we are here to help, and look forward to hearing from you.